Testimonials
"The Hyannis Fire Department has been using AmbuPro EMS for over a year now. When we evaluated Incident Data Management Systems we found that AmbuPro EMS met or exceeded all of our needs. It is a clear, concise, easy to use system that has dramatically improved our
Initial training went far better and faster than I ever imagined. The transition from a hand written paper system to a comprehensive computerized system was seamless.
The AmbuPro system is excellent for storing and retrieving patient profiles. We found that 37% of all our calls are repeat patient contacts. The system allows us to rapidly access pertinent medical information that can prove invaluable when it comes to treatment.
The statistics we can pull from the system have dramatically changed our QA/QI program. It allows us to easily provide documentation for state inspectors, track patient demographics and department stats.
I highly recommend the system for any service looking to move to a computerized program."
Michael Medeiros
EMS Supervisor,
"AmbuPro EMS is an advanced Emergency Incident Management System and it has become central to the way our organization provides emergency services to our community. It provides this department with comprehensive, accurate and reliable information. In turn, this not only benefits the Swansea Ambulance Corps, but also the community we serve.
Although AmbuPro EMS is a very comprehensive and powerful software application, we have found that it is very easy to use. As a result, complete training of a new EMT is accomplished in just a few hours. Once trained, our EMTs have secure access to treatment protocols and vital Patient / Incident history in the field… improving life-saving decisions by having access to better information. In addition, by significantly improving our incident documentation, we have reduced (if not eliminated) exposure to legal challenge… and we’ve done it in a fraction of the time, which results in quicker return to service for our community.
While the benefits this system provides in the field are truly remarkable, the back-office functionality provided by AmbuPro EMS is both unique and valuable. Using AmbuPro’s built-in workflow, quality assurance (QA/QI), and claim/billing support functions, we are able to easily and accurately manage the increasing needs of our organization. In addition, we are able to use AmbuPro EMS information for everything from meeting state and regional requirements to identifying trends for staff training.
In conclusion, AmbuPro EMS is a quality product that we have used to improve our ALS service to the community. OCI Software (the company that designs, develops, markets, and supports AmbuPro EMS) is a service-oriented company focused on not only providing the best product, but also superior product training and technical support. I strongly recommend the AmbuPro EMS solution to all
John R. Soares
General Manager, Swansea Ambulance Corps
"The Fairhaven Fire Department is a Fire and EMS based department, who was in need of a faster, more efficient way to handle our growing amount of patients and calls for the ambulance, AmbuPro does just that. We have had the system since June 2005 and we can't imagine ever having to return to handwriting SARFs again.
AmbuPro is a very easy to use system, proven by the speed that we were able to train our 20+ members of this department, all of whom were proficient within days of training. The storage of patient medical information and the ability to look up that information quickly is an asset in patient care. Other features that we find beneficial are reports for QA/QI purposes, speed of billing, tracking of ambulance and skill uses, the ability to efficiently look up a patient report, and tracking personnel. The [Panasonic] ToughBooks provided are extremely durable as they can go from ambulance to hospital and back without a scratch.
In addition, the technical service provided by OCI Software is top notch. Updates are provided when they become available and when a server glitch in our department caused a problem with logins, we were up and running again within hours.
This department recommends OCI Software and AmbuPro to any Fire/EMS Departments, Emergency Medical Services, or Hospital that is looking to the future of EMS Service."
Timothy Francis
Fire Chief, Fairhaven MA
"I just wanted to drop you a note to let you know how pleased we are with your AmbuPro software. As you know, we have been operational since June of this year [2005]. Even though our experience is limited to a few months, we have found that our savings in time alone has made it worthwhile. What was once a cumbersome task is now just a few simple mouse clicks. Your system has also allowed for a more efficicent billing procedure, and we fully expect this will lead to increased collection rates. The elimination of paper records has solved a storage problem. In short, your product has done everything you said it would. In addition, I'd like to extend a thank you to [your staff] for helping us solve an ongoing communication problem between stations. Your time and effort was much appreciated."
Richard M. Towne
Deputy Fire Chief (R), Mansfield MA
"This message is to confirm that Freetown Fire & Rescue has been using the AmbuPro system for about six months for our Paramedic level Ambulance service. The AmbuPro system from OCI Software has been excellent. The software support and maintenance has also been great.
As Fire Chief of Freetown, MA, I would highly recommend OCI to anyone who is looking at this type of system.
Again, the system is great, and the technical support is even better."
Wayne Haskins
Fire Chief, Freetown MA